There is a technical issue on the Customer Portal - what do I do?

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We are continuously working on ways to improve your experience with our Customer Portal and your feedback is extremely valuable to us. If you are having any issues or if there are new features you’d like to see on the portal, please don’t hesitate to let us know!

We aim to resolve any technical issues as quickly as possible, so if you notice an error, please notify us at your earliest convenience by contacting our Customer Care team. You can submit a support ticket with us at any time and an adviser will get back to you shortly. If the issue requires our technical team’s involvement, we will forward your queries to them and provide you with updates until this is resolved.

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