Please complete the form below, providing as much detail as possible. This will help us to process the change in occupancy efficiently and avoid any delays. - If you are reporting a tenant moving out, please ensure you provide the tenant’s full name, tenancy start and end dates, as well as their best contact email address for their final bill. - If you are reporting a tenant moving in, please provide their full name, tenancy start date, as well as their best contact email address for future bills to be sent to. - If you need to report both previous tenants moving out and new tenants moving in, please follow the above instructions at each stage of the form. Not providing accurate details may lead to delays in billing, incorrect details being used for final and future bills, as well as potentially unpaid charges building up on the account. By ticking this box, you confirm that you have read and understood the above instructions.
This should be the person filling in this form
Please insert the apartment number and building name (if different to the development name)
Please insert the postcode for the property
Name of the legal owner of the property
Email address for the legal owner of the property. Please note, all bills will be sent to this email address by default
Please provide the number for the leaseholder (optional)
This should be completed only if the billing address is to be changed from the supply address
Please enter the date the property was sold/bought
If you sold the property or you are awaiting completion date, please fill in your own details within Previous/Current Leaseholder sections. Otherwise, please leave blank.
The address previous/current leaseholder residing at. Final bill will be sent to this address
If yes, please provide their contact details, such as contact name, email and telephone number if available
Please note, Data Energy needs to be notified of new tenancies/end of tenancies within 30 days of the check-in/check-out date. Failure to do so will result in an administration fee of £30 (incl. VAT) being charged to the Leaseholder/Letting Agency.
If you are supplying meter reading, please tick all utilities you are providing readings for. Please list relevant Meter Serial Numbers, dates, and readings in the Description box at the bottom of this page, and attach photographic evidence for each reading.
By ticking this box, as the Leaseholder/Letting Agent or/and Account Holder of the property, I certify that the information provided is correct.
The Leaseholder remains responsible for any utility charges raised for the address relating to the Lease/Heat Supply Agreement, regardless of a sub-tenancy that might apply. The Heat Supplier reserves the right to apply any outstanding sums to the service charge account of the property. All correspondence will be sent via email by default, to the email addresses provided on this form. Should you wish to request paper billing instead, please contact our Customer Care Team via Help Centre of our Resident Hub. Paper charges might apply for accounts set up for paper billing. Please note, Data Energy needs to be notified of new tenancies/end of tenancies within 30 days of the check-in/check-out date online via Help Centre of our Resident Hub. Failure to do so will result in an administration fee of £30 (incl. VAT) being charged to the Leaseholder/Letting Agency.
The full name of the person signing authorisation.
Please enter the details of your request. A member of our support staff will respond as soon as possible.