If we have your email address, we'll send your bill by email. If not, we'll post a paper copy to your apartment.
The example below shows what a bill looks like for a Leaseholder.
If you're a tenant renting the property, some sections may look slightly different. For example, the account balance section may not appear on your bill.
On the back of your bill, you'll find:
- Your payment options
- Your account balance
- Useful account information
A note about VAT
Your bill shows any VAT that has been charged, but it isn't a VAT invoice.
If you need a VAT invoice, please contact your Managing Agent.
Looking for more information?
For more information on your charges, visit How has my tariff been calculated?
To switch to paperless billing, see How do I switch to paperless billing?