How frequently will I be billed?

  • Updated

In most instances, we are instructed to bill quarterly (every three months). However, this varies depending on our agreement with the Managing Agent for your development.

Billing frequency is set by the Building Owner/Managing agent and some developments will be billed more frequently, if requested. Please note, we are unable to adjust billing frequency at apartment level, as this is agreed for the development.

You can find more information on the billing frequency for your development in the Welcome Pack, that we issue once your account is created.

If you are on a Pay-as-you-go (PAYG) meter, you will not be billed periodically like our credit billing customers. You can view articles on Pay-as-you-go here.

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