What is my bill for?

  • Updated

We raise and issue bills for the energy and hot/cold water (if applicable) used within your property. The utilities we bill you for would depend on what is supplied by your Communal Network. You can find out which utilities we charge you for by checking the ‘Bill Breakdown’ section on one of the invoices we have sent you.

Using Actual meter readings (if available) recorded by the meter in your flat, we calculate exactly how much you have consumed, and charge you according to the tariff agreed with your Building Owner/Managing Agent.

You can find out more on our meter reading process in our FAQ section on Meter Readings and Consumption.

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