If you or someone living on your home is vulnerable and needs extra support, it’s important to let the right people know.
Who should I contact?
- Private tenants – Contact your landlord or letting agent.
- Social tenants – Contact your Housing Association.
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Homeowners – Contact your Managing Agent or Building Owner.
Why is this important?
Your Managing Agent or Building Owner should keep a Priority Services Register (PSR). This helps ensure that residents who may need additional support are identified and considered appropriately. You can find out more about Priority Services Registers at thepsr.co.uk
Can I tell Data Energy directly?
Unfortunately, no. Data Energy does not keep this information, so we cannot register it for you.
Your landlord, Housing Association, Managing Agent or Building Owner is responsible for keeping these records and will share relevant information with us where needed.
Need more support with bills?
Head to our Bill Support page to explore more help available to you.
Want to know more?
For more information about the different organisations involved in managing your development, please see our article: Who’s responsible for what in my building?