General

Welcome to the Help Centre! The Help Centre is our new online feature, where customers can...

The EBDS was a scheme introduced by the government, offering support to heat suppliers and...

A District Supply Scheme encompasses a communal system or multiple systems that provide ut...

Sometimes, we need to refer you to your Heat Supplier or Managing Agent, because we are no...

If you own the property, it is likely that the thermostat, radiators, taps, underfloor hea...

If metering and billing responsibilities have been transferred to another provider, your a...

Since you're part of a District Supply Scheme, your Building Owner or Freeholder automatic...

Right now, you will need to create two separate log-ins for the Customer Portal and the He...

There are many ways you can make your energy go further and save money. We’re always keen ...

If you are a private / social tenant, and you or someone living with you at the property a...

Our Customer Care team is here Monday to Friday to help you with your queries. There are m...

If there is something you are not happy with, or you feel we have let you down, we want to...

Our Privacy Policy can be found here: dataenergy.co.uk/privacy-policy/ The IP address is t...

Data Energy collects, holds, and processes a range of personal data and non-personal data....

Would you like to give feedback on our new help centre? We are always looking for feedback...