I have a leak - what should I do?

  • Updated

If you've discovered a leak, the right person to contact will depend on your living situation.

  • Leaseholders - Please contact your Managing Agent first. You can find their contact details on the first page of your Data Energy bill.
  • Private tenants - Please contact your landlord or letting agent.
  • Social tenants - Please contact your Housing Association.

They'll be able to arrange the appropriate investigation and repairs.

Not sure who is responsible?

For a simple guide to the different organisations involved in running your development and what they're responsible for, please see our article: Who’s responsible for what in my building?

 

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