Technical Support and Troubleshooting

Sometimes we need to visit your home to check that your meter and related equipment are wo...

Thanks for taking the time to meet with our engineer.During the visit, they checked the eq...

Lost your original manual? No problem. Here's a quick guide to the buttons on your Secure ...

Need instructions for your heating controls?Your heating controls let you set when your he...

If you think your meter is faulty, recording incorrect readings, or you've lost heat or ho...