The Heat Interface Unit (HIU) and heat meter are part of the primary heat network, so they may be the responsibility of the Building Owner or Freeholder to maintain. The details will be set out in your lease agreement.
If you are unsure, please contact the Managing Agent for your development.
It is important that your HIU is serviced regularly and in line with the manufacturer’s guidance.
What this means for you
- Responsibility for HIU maintenance depends on the terms of your lease.
- Your Managing Agent can confirm who is responsible in your development.
- Regular servicing keeps your HIU working safely and efficiently.