We understand that energy costs are important, and you may have questions about the tariff applied to your account.
Data Energy is responsible for metering and billing services, but we cannot independently change the tariff for your development.
Any changes to tariffs must be approved by the Building Owner or Managing Agent before they can be applied to resident accounts.
If you'd like to discuss your tariff or understand how it has been set, we recommend contacting your Managing Agent in the first instance.
If you're unsure who your Managing Agent is, you'll find their contact details on the first page of your Data Energy bill.
For more information about the different organisations involved in managing your development, please see our Who’s responsible for what in my building? article.