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Understanding Charges
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How has my tariff been calculated?
Your tariff is the set of charges used to calculate your energy bill.In most developments,...
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What is a tariff?
A tariff is the charge for your utility supply. It usually has two parts: A unit charge, ...
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Who sets my tariff and charges?
Your tariff is not set by Data Energy.The rates you pay are agreed and approved by the Bui...
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What is a unit rate?
The unit rate is the part of your tariff that depends on how much energy you use.Your mete...
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What is a standing charge?
The standing charge is a fixed daily charge that helps cover the costs of providing and ma...
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What does the admin charge include?
The administration charge is a fixed daily charge that helps cover the cost of managing yo...
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What is a late registration fee?
A late registration fee may be charged when a change of tenancy is reported more than 30 d...
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I'm unhappy with my tariff - what do I do?
We understand that energy costs are important, and you may have questions about the tariff...