To cancel your Direct Debit, please use your banking app or contact your bank directly.
Unfortunately, we can’t cancel it for you.
Articles in this section
- How do I create a Customer Portal account?
- Can I pay by Direct Debit?
- What happens if my bank doesn't support Recurring Payments?
- Are Recurring Payments secure?
- Are Recurring Payments the same as Direct Debit?
- What are Recurring Payments?
- How do I switch to paperless billing?
- Can I see my meter readings on the Customer Portal?
- How can I change my account name?
- How do I make a payment via the Customer Portal?
- See more