Don't worry. If your bank doesn't support Recurring Payments, you'll be given the option to set up a Direct Debit instead.
You don't need to contact us first. Simply start the usual automatic payment set-up process and we'll guide you through the appropriate option.
Log in to your Customer Portal account to get started.
Recurring and Direct debit payments are not available for pre-payment customers. For more ways to pay, please visit our How can I pay my bill? article.