Managing your account

How do I register an online account?
You can access and download your consumption data, make payments, submit meter readings an...
How can I change my account name?
If you are a Leaseholder, you are legally the primary account holder and therefore respons...
I’ve just moved into/out of a property where Data Energy provide the billing services - what should I do?
If you have recently bought/sold the property, you need to notify us by completing a Chang...
I’ve recently sub-let my property and would like to add the tenant to my account - what should I do?
If tenants have moved in/out of your property, you need to notify us by completing a Chang...
How do I switch to paperless billing?
Switching to paperless billing is a great way to reduce your environmental impact, plus it...
How do I set up a direct debit?
A direct debit is great way to pay your energy bills, ensuring the invoices are settled ti...
How do I track a ticket?
When you submit a support ticket, you’ll receive an email confirming we’ve received it and...

Search